Home > ICANN, Internet Domains > ICANN Disappoint and Offend in the End

ICANN Disappoint and Offend in the End

June 7th, 2009

Fed Up with ICANNICANN CEO Paul Twomey represented before a congressional subcommittee last week on several key issues of interest to all domainers and internet users. However, Twomey is not our advocate, but emblematic of an organization that has clearly gone astray.

When I first learned of ICANN some years ago, and their role in overseeing the domain name system, I thought well of them and the importance of their mission. I was a budding internet/domain investor and patron of the world wide web. I recognized the monumental importance of this new technological achievement and the key role that domain names could & would play in organizing the net’s information.

As the internet grew up, ICANN progressed in spurts during which time some positive accomplishments did occur. However, the events of the past few years have demonstrated to the world just how contaminated ICANN have become from within.

icannICANN’s bottom-up, open policy development model has become the joke of all jokes in the internet community. Last week’s congressional meeting, whose focus was to evaluate the option to extend oversight over ICANN, exemplified just how critical it is that ICANN not be allowed to escape governmental oversight.

There are so many separate yet interconnected failures of ICANN leadership, and decision-making, that it is difficult to find a starting point. What has emerged day after day over the course of years is a disturbing picture. How so? Here are a few of my personal conclusions which happen to be shared by many well-informed and astute ICANN observers & critics:

  1. ICANN have devolved into a self-serving organization driven by the minority interests of a few insiders & a handful of external deep pocket supporters.
  2. ICANN no longer operate like a “non-profit”, and have adopted profit motives that have contaminated their objectivity, goals, and “bottom-up” development model.
  3. ICANN leadership do not possess the appropriate characterological qualities to continue in their leadership positions.
  4. ICANN fear & avoid accountability, and have an unnatural, indefensible desire to escape transparency and necessary oversight.
  5. ICANN do not look out for consumer interests. ICANN have specifically failed to address the glaring need to protect registrant consumers from registrar price exploitation. This is a particularly egregious ICANN failure which at this point can only be attributed to greed from within and arrogant indifference to the needs of the larger internet business community.
  6. ICANN do not listen (read that hear) the internet community, and are intent on steamrolling their own agendas forward instead of adapting to the superior logic & input of broad-based, insightful constituents and global stakeholders.

As obvious experts at side-stepping, ICANN now have much explaining to do. Before congress last week, Twomey responded to poignant important questions with pomp, curt answers that showed what many of us have known for years. That ICANN are elitist, and suffer from a pathological self-entitlement mentality.

ICANN are now on a hot seat, and will remain there. They have made frequent, deliberate choices to ignore common sense and good will. Particularly in regard to their biz/info/org contract failure of 2006 when many hundreds of stakeholders had to almost besiege ICANN offices to effect a proper contract revision & outcome … that any fair-minded person could have seen was necessary, true & correct on principle alone.

ICANN at WorkThen there’s the recent loss of over $4 million dollars of “non-profit” monies squandered in the stock market. Thanks ICANN. And there’s the current massive $40 million surplus being held by ICANN which was intensely questioned by members of congress who wanted to know what was ICANN doing with all that idle money & why were ICANN not reinvesting some of that money into establishing mechanisms to fight cybersquatting and other ills. Or to at least lower registration costs for consumers who are the literal backbone of the internet. ICANN had no substantive answer.

And there’s the foolish new gTLD proposal which has no legitimate rationale other than to drop $185,000 per application into ICANN’s bank accounts with a projected first year influx of $90 million dollars. And the accompanying $75,000 per year registry renewal fee. Congress were very interested in why ICANN had determined such high prices when current comparable application and renewal fees are only a fraction of that quoted price. Higher, not lower, is the ICANN way.

ICANN are now over-the-line and seem to semi-exist in the despicable world of exploitive corporate giants who grew to prominence while stepping on the backs of stakeholders. Sounds like a pretty hard-nosed indictment, doesn’t it? Reality is full of disappointments … as well as painful consequences. Exposing ICANN for who they are has become the mission of many interested parties.

Did I mention the moment in the Congressional meeting in which Twomey divulged his $800,000 per year ICANN salary? Those who heard the salary figure said to themselves “Did I just hear that right”? Apparently, leading a “non-profit” can be pretty damn profitable. Makes you wonder.

ICANN want more money, more power, and more influence. Give it to them and we are all screwed! Last week, Congress succeeded in their examination of ICANN. They asked the right questions. In fact, the probing has just begun. And more importantly, Congress took note of ICANN’s true colors which were clear for all to see. Let’s observe what ICANN’s next step will be. If history is any indication …

Congressional Video Part 1: http://energycommerce.edgeboss.net/wmedia/energycommerce/2009.06.04.sc.ti.wvx

Congressional Video Part 2: http://energycommerce.edgeboss.net/wmedia/energycommerce/2009.06.04.sc.ti.2.wvx

Watch these videos, and get a real glimpse into the organization that has compromised so many domain registrants and businesses!

Also read: ICANN Serve Themselves Above Everyone Else

ICANN, Internet Domains

  1. June 8th, 2009 at 11:24 | #1

    This is a long list of complaints but I think you are missing a fundamental truth about ICANN – it is not some arbitrary body where a select group of people makes decisions – it is a community body.

    If you don’t agree with something ICANN does, there is a very simple solution – get involved.

    ICANN has an open door and many different ways to participate within its processes depending on whether you are a government representative, a registry or registrar, a for-profit business or a non-profit business, an engineer or an individual Net user.

    Get involved, persuade others of your viewpoint and that is the route ICANN will go down. It’s as simple as that.

    With respect to some of your other points, ICANN does not have any profit motives. It is non-profit, and if it makes more money that it needs it reduces the fee on domains. This has already happened. The per-registration fee was 25 cents; it is now 20 cents. And it may go down further soon.

    Re: registrant protections – there is a new contract between registrars and ICANN (http://tr.im/mQRf) – that specifically provides a range of new protections for registrants. There is also a discussion that has recently started about producing a formal registrants rights document. If you think this is as important as you claim, then become a part of it – put in the elbow-grease.

    Re: accountability. ICANN has a wide range of accountabilities covering every aspect of its work. The organization even wrote them down, put them out for public comment three times and had them formally approved by the Board. You can read them online: http://tr.im/nqmg.

    May you think they’re not enough. Great. There is an improving institutional confidence consultation going on (and has been going on for 16 months) in which the community has been asked in three public comment periods and at public meetings right across the globe, what additional accountabilities and other changes should be made.

    This is the most recent update: http://tr.im/n6Tj. Go here for background information: http://www.icann.org/en/jpa/iic/.

    As for not listening. Check out the very extensive summary and analysis of community comment about the new gTLD program: http://tr.im/nNvw.

    This analysis goes through all the comments made, goes through the suggestions and arguments and explains the path that ICANN is going to follow after consideration of all of them, complete with the logic as to why.

    ICANN did exactly the same for the last comment period. And it will do the same again for the next one. You say ICANN doesn’t listen? My question back to you is: did you send in a comment? If not, how is ICANN supposed to know what you think if you don’t say anything.

    If you did, then did you see your comment fairly represented within the summary and analysis, and if so, then hopefully you are able to understand the logic of the decision made in each area.

    If you think ICANN is doing something wrong, then use your energy and effort to correct it by getting involved, rather than simple complaining from the outside.

    What’s more if you are willing to take just five minutes out of your day, you can participate right now and ask the ICANN Board and staff a question for the upcoming Sydney meeting. Just click this link and ask your question: http://www.icann.org/en/announcements/announcement-2-28may09-en.htm

    If you have any questions about getting involved, please just ask.

    Cheers

    Kieren McCarthy
    General manager of public participation, ICANN

  2. June 8th, 2009 at 15:13 | #2

    Kieren – I, among other stakeholders, have invested enormous personal time in monitoring ICANN, submitting lengthy opinions & responses in ICANN’s public comments forum, contacting our congressional representatives, and even posting on your moderated ICANN blog with detailed concerns/input/suggestions. I have already submitted formal questions for the upcoming Sydney meeting as well as in past meetings. In short, I’m more involved in ICANN than ICANN are.

    Everyday people, Kieren, don’t have unlimited time on their hands to argue with ICANN reps about clear policy blunders, or to play a waiting game of endless discussions and attendance to world meetings which ultimately lead nowhere … while ICANN doggedly plow forward with an agenda that seems to often conflict with majority opinion.

    You are very diligent in defending ICANN, and I see your posts all around. Quite honestly Kieren, your passion is commendable … though misguided and notably myopic. Much of your commentary above reads like the same chapter and verse. With all due respect to you in particular, you need to be taking the collective input of the larger community back to your superiors, and investing your energy & passion in some ICANN introspection and reworking of ICANN. Therein lies your real challenge, i.e. improving ICANN from the inside out. Not defending the indefensible.

    ICANN are on a collision course with accountability. The showdown has been brewing for a long time. Your efforts, as a public ICANN voice, would be better spent addressing the questions and public spectacle that surfaced during last week’s congressional hearing. The tone of your post, and Mr. Twomey’s demeanor last week before congress, suggest ICANN still operate with “a good offense is the best defense” approach. This attitude will only accelerate the public’s negative opinion of ICANN.

  1. June 7th, 2009 at 10:07 | #1
  2. June 7th, 2009 at 10:10 | #2
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